LeisureKing links AI chat to current availability and bookings

12 August 2026
by LeisureKing
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LeisureKing observes a growing use of AI chat at leisure companies to handle recurring guest inquiries. By linking the chat to current activities and available time slots, it can not only provide information but also guide guests towards a booking.

Self-service in day recreation makes room for personal guest contact

Check-in screens can shorten queues and take over standard actions. However, the greatest gains are only realized when this gives employees more time for reception, guidance, and the visitor experience.

Erik Kroon, LeisureKing: “Digitalization must primarily bring calm to the floor”

Many leisure business owners know the feeling: the season is in full swing, the phone keeps ringing, guests are arriving simultaneously, employees are looking up reservations, and all the while there is also selling, checking in, and smiling to be done. According to Erik Kroon, owner of the reservation system LeisureKing, there is...

Fort Vertier; automated game and play concept responds to tight labor market

In Harderwijk, SOS Events has developed the 'Fort Vertier' concept, aimed at the age group of 5 to 13 years. The concept consists of a maze combined with climbing and scrambling challenges, incorporating three game modes. Through smart automation...

How do you gain insight into booking and visiting behavior at day attractions?

October 9, 2025
by LeisureKing
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During LeisureKing's inspiration day, the day recreation sector was explained from various perspectives. LeisureKing found (from its booking software) that 67% of all online ticket sales are booked 48 hours before the visit. And then there's the on-site sales...

LeisureKing Inspiration Day 2024: Innovations in Customer Experience and Booking Trends in Day Recreation

October 11, 2024
by LeisureKing
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Last Monday, the annual LeisureKing Inspiration Day took place in Asperen. The event also marked the 10th anniversary of LeisureKing. The day was all about innovation, customer experience and collaboration within the day recreation sector. More than 180 entrepreneurs and professionals came together...

LeisureKing links AI chat to current availability and bookings

Self-service in day recreation makes room for personal guest contact

Erik Kroon, LeisureKing: “Digitalization must primarily bring calm to the floor”

Fort Vertier; automated game and play concept responds to tight labor market

How do you gain insight into booking and visiting behavior at day attractions?

LeisureKing Inspiration Day 2024: Innovations in Customer Experience and Booking Trends in Day Recreation

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