Access control in the leisure sector is increasingly being automated. Guests expect to be able to check in without hassle, proceed directly to their accommodation, and have safe and easy access to all facilities during their stay. At the same time, the primary task naturally remains keeping 'unauthorized persons' out. Furthermore, legislation and regulations are imposing increasingly stringent requirements regarding user privacy. European regulations in this area are becoming stricter every year.
In the new episode of 'Innovating Access and Identity', Daan Kalkman from EasySecure and Jan Willem Janssen from DataChecker discuss these developments at length. One thing becomes very clear from this: access no longer begins at the door, but with the identity of the person who wants to open that door.
The recreation sector is asking for certainty upfront.
While identity verification is already standard in sectors such as construction, logistics, and finance, the leisure industry is starting to make the same move. Upon entering a park, you want to be certain who the guest is, whether the personal details are correct, and whether identification is processed securely. Guests want to feel welcome without it feeling cumbersome or sensitive.
Jan Willem explains that identity fraud is growing explosively and that organizations are increasingly required to verify identities correctly and demonstrably. This is still too often done in an insecure manner, for example by sending copies of identity cards via email or chat. This poses risks for both the guest and the company.
How does DataChecker handle this? Jan Willem: “We work with a solution that is fully digital, secure, and user-friendly. The process works via an invitation that the guest opens on their phone. The document is checked in real time, and facial recognition ensures that the person is actually who they say they are. That provides peace of mind and certainty upfront.”
Welcoming entry experience
Where DataChecker provides certainty about a person's identity, EasySecure ensures that this identity flows seamlessly through to all access rights on the park. This starts upon arrival and continues through to opening the accommodation, the swimming pool, the sanitary facilities, or other park facilities.
As soon as the identity is verified, access rights are automatically assigned. The guest receives immediate access based on the chosen method. This can be done via QR code, license plate, mobile phone, or facial recognition. This works fully integrated with the reservation system and existing park processes. Extensions, changeovers, late arrivals, or group access are processed automatically without employees having to do anything manually.
This prevents queues at the reception, reduces crowding during peak times, and delivers a modern and smooth guest journey.
A complete identity chain for recreation
The strength lies in the interplay between both platforms. DataChecker ensures that the identity is correct, and EasySecure ensures that that identity is granted access only in the right places. Daan notes that recreation companies are increasingly requesting a combination of security, privacy, and simplicity. Especially now that European privacy legislation is becoming stricter and guests are more aware of their data.
The joint solution provides leisure businesses with a uniform process that meets all requirements. Identity is securely verified and directly linked to access. Everything is digital, hosted within Europe, and meets the highest security standards.
For parks, this means fewer manual actions, no longer having to manage queues, and employees finally having time for real service. For guests, it feels intuitive, modern, and professional.
Trends and developments
The podcast concludes with a look at the future. Digital identity is becoming the norm within Europe. Guests want increasing control over their own data, and organizations want secure, hassle-free processes. It is expected that identity verification will become increasingly integrated into the guest journey.
This is precisely where the combination of EasySecure and DataChecker comes in. By fully integrating access and identity, a future-proof chain is created that is easily scalable. Whether it concerns a large park, a chain spanning multiple countries, or a luxury resort that wants to operate fully automatically, the technology is already available.
The message of the podcast is clear. Access control does not start at the door. It starts with knowing for sure who you are letting in and then ensuring that everything runs smoothly. The leisure sector is at the beginning of this movement, and the companies taking steps now will benefit later from smoother operations and a guest journey that is right from start to finish.
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