Tourism expert: higher tourist tax is not yet a tourism strategy

Following the announced increase in the Amsterdam tourist tax and the concerns from KHN Amsterdam, a broader clarification from the tourism strategy now follows. Tourism expert Isabel Mosk states that the most important question is not whether a 20% tourist tax is high, but rather exactly which tourist behavior Amsterdam intends to change with the measure.

Third point of discussion in Amsterdam tourism series

The new Amsterdam coalition wants to raise the tourist tax from 12,5% ​​to 16% in 2027. After that, one percentage point will be added annually, reaching 20% ​​in 2031. Pretwerk previously wrote about this proposed increase and about KHN Amsterdam's concerns regarding the accumulation of burdens for the hospitality sector.

In an analysis, tourism expert Isabel Mosk now points to a fundamental question behind the measure: is it about revenue policy or genuine destination management?

Outcome is concrete, behavioral goal less so.

According to Mosk, the financial revenue from the tax increase has already been clearly booked. The coalition is counting on an additional 60 million euros in 2027, rising to 75 million euros in 2030.

What is made less clear is which behavior the measure is intended to change. According to her, the coalition agreement does not specify how many visitors or overnight stays must disappear, which target groups need to book differently, or which parts of the city need to become noticeably quieter.

Consequently, the increase appears at first glance to be primarily a revenue-generating measure. According to Mosk, that is not necessarily wrong: visitors use public spaces and municipal facilities and are entitled to contribute to them. However, a tax that generates revenue is not automatically effective tourism policy.

Fewer overnight stays do not automatically mean less crowds

An important point of concern is that visitors may not stay away, but instead choose to stay outside Amsterdam. Hotels in surrounding municipalities could then gain overnight stays, while Amsterdam still experiences visitor pressure during the day.

That makes it difficult to measure the success of the measure solely by Amsterdam hotel overnight stays. According to Mosk, one must also look at day visits, regional travel, transport flows, length of stay, and visitor behavior in the busiest areas.

Accumulation of burdens hits the hotel industry

The analysis aligns with previous concerns from the sector. In addition to the higher tourist tax, the increase in VAT on hotel stays from 9% to 21% also plays a role. As a result, the total tax burden on an overnight stay in Amsterdam could rise significantly towards 2031.

Hotels cannot always fully pass on these costs to guests. As a result, the price incentive for visitors may remain limited, while the margins of entrepreneurs, in particular, come under pressure.

Destination management requires organization

Mosk also points to the role of Amsterdam&Partners. The coalition wants to stop city promotion aimed at tourists and reduce the contribution to Amsterdam&Partners. That sounds logical for a city that does not have a name recognition problem.

However, the organization does more than promotion. It also plays a role in research, collaboration, visitor management, and destination development. If Amsterdam wants to steer more towards a balanced visitor economy, the question is who will organize that role in the future.

Interpretwerk: from tax debate to destination management

For the recreation and tourism sector, this shifts the discussion from “is a 20% tourist tax too high?” to “what kind of visitor economy does Amsterdam actually want?”. That is a fundamentally different question.

An effective tourism strategy requires clear goals: which visitor flows are desired, which areas need to be reduced, which areas need to be relieved, and how will the effects be measured? Without a public impact assessment, the tax increase remains primarily a financial measure based on the assumption that it will make the city more livable.

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Source: analysis Isabel Mosk, tourism strategist & expert

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